West Bengal's Transport Department, through its ‘Yatri Sathi App’, as developed by the IT&E Department, has launched digital bus ticket booking services for the buses operated by WBTC.

This new feature is currently available on 12 pilot routes connecting the airport.

It will expand to cover the entire WBTC network in Kolkata soon.

The new digital ticketing feature on the Yatri Sathi App allows users to easily book bus tickets by selecting their route or destination, eliminating the need for cash transactions.

Speaking on the occasion, Snehasis Chakraborty, Honourable Minister of Transport, Govt of West Bengal said, “The introduction of digital ticketing through Yatri Sathi is a game-changer for public transport in Kolkata. It reflects our ongoing commitment to leverage technology to improve accessibility, simplify travel, and enhance the overall commuter experience.” 

Saumitra Mohan, IAS, Secretary, Department of Transport, Govt of West Bengal, shared his vision for the initiative, saying, “This collaboration with Yatri Sathi marks a pivotal step in Kolkata’s journey toward becoming a truly smart city. As we expand this feature across all WBTC routes, we are making daily commuting not only easier, but also safer and more efficient for millions of passengers.”